We upgraded from Windows 98 to Win2K two years ago. We do not use Outlook as an email client, but several users use it as a planning calendar and address book. We recently created a new domain server and created new logons for our users with that domain server name. That, of course, set up a new user for each user in "documents and settings" which means we had to either copy files from their original settings area, or have them redo their settings.
We have run into a strange problem with Outlook. Though the post office file has the correct date indicating that it is the most current one, when the user opens Outlook, the status of Outlook appears to be two years ago. It is as if all changes since the original upgrade to Win2K were lost. New changes are saved, but all changes back to the upgrade to Win2K are lost.
We tried uninstalling Outlook, reinstalling, and setting it up as new. Then we imported a backup copy of the post office as it was just before we made the domain name change. Still, Outlook only shows information up to two years ago when we upgraded from Win98 to Win2K.
It appears that the different ways that Win2K and Win98 store user information worked in the upgrade process two years ago, but creating a new user profile by changing the domain logon has lost all the changes since the upgrade to Win2K. Is there another place that Outlook is storing its post office information other than the .pst file?
Any help solving this issue would be greatly appreciated. We've got several angry users that have lost all their recent calendar appointments and contact information.
Thanks for your expert help!
We have run into a strange problem with Outlook. Though the post office file has the correct date indicating that it is the most current one, when the user opens Outlook, the status of Outlook appears to be two years ago. It is as if all changes since the original upgrade to Win2K were lost. New changes are saved, but all changes back to the upgrade to Win2K are lost.
We tried uninstalling Outlook, reinstalling, and setting it up as new. Then we imported a backup copy of the post office as it was just before we made the domain name change. Still, Outlook only shows information up to two years ago when we upgraded from Win98 to Win2K.
It appears that the different ways that Win2K and Win98 store user information worked in the upgrade process two years ago, but creating a new user profile by changing the domain logon has lost all the changes since the upgrade to Win2K. Is there another place that Outlook is storing its post office information other than the .pst file?
Any help solving this issue would be greatly appreciated. We've got several angry users that have lost all their recent calendar appointments and contact information.
Thanks for your expert help!
