Outlook 2k not clearing emails ISP server

[ModelTrains]

I have been having trouble for the last 4 weeks. Outlook 2000 sometimes gets timeout messages while downloading email from my ISP. My ISP Tech support says it is an Outlook problem that they don't support. It "times out" when I get to the message "clearing messages on the server..." The next time I download email (via dial-up) I get all the old ones again along with a few new ones. This means I may get the same email 4 or 5 times before getting a successful download.

ATTEMPTS:
--I have raised the "timeout limit" to 5 minutes, but that didn't help... it just took longer to time out.

--I read a post on thread605-619839 that said to synchronize, but my Outlook 2000 menu and help knows nothing about synchronizing.

FACTS:
MS Windows 2000
MS Office 2000 Standard (source of Outlook 2000)
Pentium 4, 1.1 GHz, 256MB RAM
Dial-up ISP at 38k~53k bps

Thanks in advance for your help!
Mike

 

[Kiwica]

I was having a similar problem with my companys email..it appeared random, so was hard to track down. I eventually figured out it was on the client side, and it was happening to machines that were running outlook that came as part of an MS office suite. I uninstalled that particular version of outlook and reinstalled using a stand alone version of outlook (both 2000sr1) My problem was solved.... hopefully this might help you....