Outlook 2010 installation hangs on Windows 8

[flapeyre]

I just got a new laptop (a HP ENVY m4-1015dx). It's a 64-bit machine, but it came with the 32-bit Office 2010 pre-loaded. I activated that with my product key for Home and Student 2010.

I logged into my Microsoft Store account and downloaded the 32-bit Outlook 2010 (for which I also have a key). The installation hangs with the progress bar at 100%. I started the install last night and it was still hung up this morning.

Any suggestions? Should I uninstall the 32-bit Office and download/install the 64-bit versions of Office and Outlook?


-- Francis
There are laws to protect the freedom of the press's speech, but none that are worth anything to protect the people from the press.
--Mark Twain

 

[flapeyre]

I decided it would be better to just upgrade the whole thing to Home and Office, so that's what I'm doing. I'm downloading it now. So far, so good.

-- Francis
There are laws to protect the freedom of the press's speech, but none that are worth anything to protect the people from the press.
--Mark Twain