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Outlook 2010 - Inbox not showing unread e-mail number next to it

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JHBPJF

Technical User
May 3, 2012
6
US
I have a Outlook 2010 Inbox for a user. His personal inbox shows the unread e-mail number next to Inbox however all other Inbox e-mail accounts that he has been given permission through Exchange - Manage Full Access Permission do not.

I've tried doing CTRL+SHIFT+P and that does not do anything.

I was contemplating doing outlook.exe /cleanviews, but am unsure about the consequences as far as folder organization because the user's is very organized.

Another idea was just to re-create a whole Outlook profile, but that's an extreme.

Anyone have some ideas?
 
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