Cornerstone
MIS
How may I image emails in Outlook 2007 so that I can also add an attribute (a client ID that the email references). What tools are available? The client has a requirement to preserve certain emails for several years and assign the client id to them for indexing and search.
FYI- in Outlook 2003 someone wrote custom code so that a user could click an email, click the button, a box opened into which the client Id was typed and when confirmed sent the email to the imaging system. Rather that re-write this I wonder what other people do to preserve emails if this additional piece of info needs to be attached.
Any ideas appreciated. (We do not want to re-write the code that is in place now) Thanks.
FYI- in Outlook 2003 someone wrote custom code so that a user could click an email, click the button, a box opened into which the client Id was typed and when confirmed sent the email to the imaging system. Rather that re-write this I wonder what other people do to preserve emails if this additional piece of info needs to be attached.
Any ideas appreciated. (We do not want to re-write the code that is in place now) Thanks.