debbiezzzzz
IS-IT--Management
We have an interesting outlook contact phone number display issue.
We have programmed our Phone and Modem settings to include rules for phone number prefixes within our area code that require long distance information. (1+areacode) When adding a new contact everything displays great. For example.... 1 (999) 999-9999 Etc...
Existing contacts before the rules however, still display as either (999) 999-9999 or worse 999-9999. Opening the contact and clicking the phone number button fixes it, but with some users having hundreds-thousands of contacts that is kind of an un-reasonable approach. All contacts are stored in Exchange as the back-end.
Funny note: If you click the "dial" button, the number dials correctly even though the display is wrong.
Is there a way to have the contacts DISPLAY properly without having the users edit each one? Will export, delete all, import work? What are the chances for data loss doing that? (Some users have information in a LOT of fields.)
Thanks in advance for any help...
D
We have programmed our Phone and Modem settings to include rules for phone number prefixes within our area code that require long distance information. (1+areacode) When adding a new contact everything displays great. For example.... 1 (999) 999-9999 Etc...
Existing contacts before the rules however, still display as either (999) 999-9999 or worse 999-9999. Opening the contact and clicking the phone number button fixes it, but with some users having hundreds-thousands of contacts that is kind of an un-reasonable approach. All contacts are stored in Exchange as the back-end.
Funny note: If you click the "dial" button, the number dials correctly even though the display is wrong.
Is there a way to have the contacts DISPLAY properly without having the users edit each one? Will export, delete all, import work? What are the chances for data loss doing that? (Some users have information in a LOT of fields.)
Thanks in advance for any help...
D