Outlook 2007: email replies return pale yellow

[sophie007]

I have Win XP Pro & use Outlook 2007. Some replies, not all, come back in pale yellow. To read them I have to open, hit Reply or Forward & highlight the text to read it!

I have tried all the mail format options and even looked at styles - to no avail.

Please see link.

Sophie

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[JPaules]

What color font are you using? Does this happen to all of your replies?

--
JP

 

[kjv1611]

Are you 100% sure that they weren't sent in plain yellow to start with?

Also, have you verified that the replier didn't change them to yellow on their PC before sending back?

--

"If to err is human, then I must be some kind of human!" -Me

 

[sophie007]

Hi there,
JPaules
My font is black (Calibri 11). And no it doesn't happen to all my replies. Typically it happens with specific responders. However, when those responders send me a new text, no problem.

kjgv1611: I use html. When I first looked into this I found under Mail format > personal stationery, a mail font setting that was yellow (I think it was the plain text one) but I changed it and have checked it since.

The yellow used is a pale cream and no one in their right mind would choose this colour! However, I will now ask my colleagues how my mail arrives and what email facilities they use!

Sophie

 

[kjv1611]

no one in their right mind would choose this colour!

You assume too much in that statement.
You're assuming all your colleagues ARE in their right mind!


--

"If to err is human, then I must be some kind of human!" -Me