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Outlook 2007 Crashing when using import/export feature

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Newb2IT

IS-IT--Management
Oct 6, 2008
205
US
Really odd problem...I have a csv file which has only 3 values: first name, last name and email address...When I try to import that file into my contacts in Outlook it fails..Outlook crashes every time...I have tried doing in in Outlook safe mode and the same thing happens so I do no think is an add-in....also this problem does not happen in other computers (using exact same csv file)...Outlook has all of its updates and it is running in Windows XP Pro SP2. I also did a scan of the pst fiel using scanpst.exe. Attached is an image of the crash...please help me guys....it is very frustrating
 
Have you tried stopping the Xobni process and then importing? I have had a couple issues with that, although not exactly what it shows in the post of your situation.

Richard S. Anderson, RCDD
 
I started outlook in safe mode which I would believe would stop the xobni process...still had the same problem in safe mode
 
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