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Outlook 2003SP3 / Citrix+Workshare Protect / Missing attachments.

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May 28, 2003
106
GB
Dear All,

has anyone experienced this or a similar issue? I had three reports from user that claim that attachments that they inserted into an email were stripped (without any notice) when they send the email.

We are using Exchange2003, Outlook2003SP3 in a citrix enviroment and addtionally workshare protect for all external mail.

One of our user used a checklist when he added the attachments to tick of his progress, when he later checked the email in the sent items, 2 out of 10 were missing.

Any help is higly appreciated.
 
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