Outlook 2003 wont send/recieve automatically 1

[bobsa32]

Hi,

We have a fairly large setup with 2 servers and about 20 users at one site and 1 server with 10 users at another connected with a leased line.

We run SBS2003 and SBS2000 with exchange 2003 on the SBS2003 server. Our users at the small site have started to experience problems with their MS outlook 2003. previously when they loggen in to outlook they automatically received any new mail etc, now they have to hit send/recieve, also when they compose a new mail it doesn't automatically send. Can anyone help with this all i can think is that there has been an update from microsoft that has changed setting in outlook.

cheers

 

[franklin97355]

OL2003 will sometimes go "offline" (icon in lower right of pane) check to see if this is the case.

The answer has always been 42

 

[bobsa32]

thanks Franklin, never thought of that. ill check when i go in tomorrow.

Cheers

 

[GVN]

I'm pretty sure that Office SP3 fixes your issue... Try it on one workstation and let us know... thx.

GVN

 

[bobsa32]

Checked this morning, all the users at small site where working offline.

Thanks