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Outlook 2003 Unicode Problems ?

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spooters

Technical User
Mar 1, 2007
10
GB
Hi all,

I am having some problems with users using outlook 2003 in Japan. They have there own exchange server just so you know.

The problem we are having is when emails are received in Japanese and the reply to address has incorrect characters, including question marks. So you cannot reply to the email. You can read the body of the email.

Example (From: =?iso-2022-jp?Q?=1B$BA0EgD>=3FM!J=1B=28BNL=1B$B85RBP1~@=5F7W%A! [mailto:%`=1B=28B?= =?iso-2022-jp?Q )

Is this the problem of character encoding?

I can see iso-2022.

Do you know why this happens?

Has anyone else had this problem and know how to fix it?


The problem only started happening a month ago and I am not sure what has changed. This is causing me some grief so any suggestions or help would be greatly appreciated
 
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