Outlook 2003 slow responce time

[Guntha]

I have been loading Outlook 2003 on a few of my clients’ machines and have noticed that email does not flow as quickly as it did in Outlook XP and Outlook 2K. For instance when I would email a colleague it would send immediately in XP/2K and it would send immediately, I was testing with someone in the same room and made sure to note how fast it was delivered. In 2003 the user hits F5 and nothing comes over. BUT if the user has folder View enabled and hits "sent Items" or another folder and the clicks on Inbox the email will be there.

Has anyone else experienced this type of behavior with Outlook 2003? I wonder if this is "by design" or a bug.

Thanks!
Alex

 

[tf1]

Are you using ISA server?


Regards: tf1

 

[Guntha]

nope no ISA server

 

[tf1]

Ok. F5? What is F5 suppose to do?

Send/receive is F9 in OL 2003. Is that the problem?



Regards: tf1

 

[Guntha]

typo- sorry

 

[nickpark]

Are u using cached-mode?

 

[tf1]

This is definitely the symptoms caused by a firewall blocking UDP network traffic. Usually it is ISA server running, but you say you don't have ISA. What firewall is running? Is Exchange/UPD on the safe list?

PS There is a MSKB article describing this problem.

Regards: tf1

 

[nickpark]

Is this it tf1?

http://support.microsoft.com/default.aspx?scid=kb;en-us;839226

 

[tf1]

Nick

It sure meets the symptoms. Thanks for finding it.

Terry


Regards: tf1

 

[Guntha]

sounds like the problem, I will test it. Thank you very much.

G