Outlook 2003 - scroll bar issue on new email

[Fenrirshowl]

We have just been upgraded to windows 2003 at work (I realise we aren't exactly moving with the times!).

Starting a new email from Outlook, with a non maximised window gives me a bit of a problem:

If I am writing more than the window allows to be shown, the window does not follow the cursor correctly i.e. I am writing blind, effectively below the bottom edge of the window and I find it annoying.
(In fact the window does seem to follow the cursor but it is about 3 lines off so you cannot see what you are writing but you can see what you wrote 3 lines ago!)

When the window is maximised, there is no issue.

Has anyone had this problem and resolved it? I've had a look through the help files, but am no expert on Outlook and could be looking in the wrong place. I've also checked through all relevant looking View and Tools menu items but to no avail.

In case it means anything, when the window is not maximised, I am unable to see the bottom arrow of the scroll bar to the right.

Any assistance gratefully received, but I get the nasty feeling it is something I am going to have to live with.

 

[MMSMSD]

Could it be that the bottom of the window itself, when not maximized, is below the bottom of the screen? While it's not maximized, try moving the entire window to the top of the screen and see if the bottom of the window shows up.

Another thing you can try is the following:

Open Outlook
Open a new message
Right-click on the Taskbar and select TILE WINDOWS HORIZONTALLY.

That should snap the two windows and, again, show you the bottom of the email window, which hopefully includes the scrollbar button.

Finally, try setting your Desktop Theme to CLASSIC WINDOWS and see if they appear again. It may be a theme issue. Hope this helps.

 

[Fenrirshowl]

Many thanks for your advice. Unfortunately none of them solved the problem.

I have found that by setting Word as the email editor solves the problem, but there is a side issue that the email addressees do not appear on prints of a draft email.

I can live with the no addressees on a draft email far more easily than not being able to read what I have written in the window.

If any other ideas come to you, please let me know.

Thanks again!