Outlook 2003 not responding

[pwrrpdc]

When opening an attachment the Outlook process goes into a "not responding" state and will hang for about 30-60 seconds. The Exchange server is on the local lan and the machine otherwise runs like a champ. HTML based email opens with no delay at all...any ideas?

Paul

 

[cdogg]

What kind of attachment? How large? Does this affect every workstation on the LAN?


~cdogg
[tab]"All paid jobs absorb and degrade the mind";
[tab][tab]- Aristotle
[tab][navy]For general rules and guidelines to get better answers, click here:[/navy] faq219-2884

 

[pwrrpdc]

Its just this one workstation...happens to be the CEO's secretary...

 

[cdogg]

If the inbox is pretty full, clean it up a bit and move emails off the server into a PST file on the local drive. Once you get the size down to a reasonable amount, restart Outlook and try it again.

Another advantage of using a PST file, you can try pulling the email with the attachment down to the local file and opening it from there. See if it has the same problem.


~cdogg
[tab]"All paid jobs absorb and degrade the mind";
[tab][tab]- Aristotle
[tab][navy]For general rules and guidelines to get better answers, click here:[/navy] faq219-2884

 

[pwrrpdc]

Just a note to close this out...I had fat-fingered the DNS address in the network setup..once I fixed that it connected just fine.

 

[cdogg]

great, thanks for checking back...