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outlook 2003 junk mail filter - only for cached mode?

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kaizer

Technical User
Jan 27, 2004
276
US
hello
although we use postini for filtering
some users here still like to configure their OL filter as well. We just migrated to 2003 AD/exch 03
a user just reported that he gets this message when he tries to go into the config - "The Junk E-mail Filter is not available for your Microsoft Exchange Server e-mail account because you are working online. To enable the Junk E-mail Filter for this account, switch to Cached Exchange Mode."
Now, after OK on that popup, it continues on to the config however, it seems the filtering is not working

can someone tell me why this may be so?
 
You need to enable cache mode, here are the steps to do so:

In Outlook, go to your menu and...select

1.Tools
2.Options
3.Email Accounts
4.View or Change existing Account
5.Highlight the exchange server and change
6.More Settings
7.Tab into Advanced
8.Select "Cache Mode"

That should do it
 
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