Outlook 2003 has stopped receiving mail 1

[melburstein]

It had always worked perfectly until today when I noticed that I had not received e-mail. Testing has proven to me that Microsoft Office 2003 SP1 will send, but not receive. It says that it is reading mail and the progress percentage goes to 100%, but no messages appear in my Inbox. When I Test Account Settings, which have not changed, it says "all tests completed sucessfully." I have deleted the e-mail account and rebuilt it with the same results. I have removed and then reinstalled Outlook 2003, without any improvement.

I am running Windows XP Pro. I tried using Outlook Express and it both sends and receives mail. But Outlook 2003 which I have used for a long time is not finding any e-mail. I also have another computer with similar software and it works on that PC.

My ISP (SBC Yahoo) was not able to find the problem. I'm stumped. Anyone have any ideas?

 

[smah]

Make sure that you don't have any 'views' applied to your inbox or mail rules that cause messages to be deleted or moved.

 

[melburstein]

Note to anyone who might read this thread. My problem is solved. I am again receving e-mail. I do not know what caused the original problem. After days of trying many, many different fixes, I took the drastic step of using the recovery DVD that the manufacturer had supplied. Of course, that wiped out everything on my hard drive; and I then spent six days reloading all of the software packages that I own (a ton of them) and restoring data from backups. But now the PC is running better than ever and I have not had a single problem with Microsoft Outlook 2003.

Oh, one last thing. At the beginning, I had been pretty sure that the source of my problem was my ISP (SBC Yahoo DSL) so I switched to cable (Comcast). Then I loaded Outlook and -- to my great surprise -- the problem did not gone away. So I knew that the problem was not with my ISP, nor was it Outlook. Must have been something else in my system.

Mel