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Outlook 2003 error 'Could not open the item 0x80040107'

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donishere

Programmer
May 7, 2002
101
One user (of 15 total in our network) is experiencing issues using Cached Exchange Mode in Outlook 2003. Everytime the user tries to synchronize her Outlook folders (send/receive), the following error appears during the receive process:

Code:
Task 'Microsoft Exchange Server' reported error (0x80040107) : 'Could not open the item. Try again.'

I look in the Sync Errors folders and see that the error appears when it is "Synchronizing Hierarchy".

When I turn off Cached Exchange Mode in Outlook 2003, the error doesn't appear during the send/receive process.

The user requires that Cached Exchange Mode be turned on because that is a requirement of the Outlook's Junk E-mail Filter.

How can I get this to work?
 
Are you using also Exchange 2003 in a full windows 2003 environment ?
My expirience is when you are in mixed mode, the Outlook 2003 Cashed Mode doesn't work.
 
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