Outlook 2003 Duplicate Personal Folders

[andiandi]

Have had a lot of problems getting Outlook 2003 to work since moving to another computer. Uninstalled/Reinstalled several times. Fixed one problem with multiple contact lists. Now have three (3) personal folders. I don't know if I need any (they are listed on the left side, under Mail, All Mail Folders). All 3 seem to have the same folders in them. I can't just right click on one and delete it.
Thank you.

 

[cydud3]

Can you right-click on the root of each folder and select Close folder? Depending on which folder receives and stores the mail, you might not be able to close it.

To check which one receives the mails, go to Tools -> Email Accounts -> View or Change Existing Accounts. Then in Deliver new email to the following location: check which folder your mail goes to. This is a lot easier of the folders have different names.

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[andiandi]

The option to Close "Personal Folders" after right clicking on each one's icon is greyed out on all three of the folders.
Going to Tools, Email Accounts, Email, View or Change Existing Email Accounts shows all three folders, but dont' know what to do from there. I made sure the email is delivered to the first one, although all three have the same name. There does not seem to be an option to remove any of these.
Thank you if you have any suggestions.

 

[cydud3]

One thing I would try is to create a new personal folder and have Outlook deliver the mails to this new folder. Then, see if the other folders can now be closed. If they can, you can move the existing folders/mails to the new personal folder.

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