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Outlook 2003 displays incorrect sending address

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SnailUK

Technical User
Apr 9, 2002
55
GB
I run office 2003 professional on a Windows XP machine.

I use Outlook 2003 as my email program and have some seven different addresses (accounts) set up in one profile.

I have discovered that in many cases, when I send an email from one account, it displays the incorrect sending address, showing one from another of the accounts (not always the default adress either.)

When I have written the message I select the "accounts" button next to "send" on the tool bar and select the account I want to send from. I then get the message at the top of the email saying this message will be sent via such and such an account. However when it is sent (and received) it often shows as having come from a different account! with that accounts email address showing. Putting a reply address Tools>email accounts>more settings option box does not help.

A colleague tried this on his system, also using Outlook 2003 and got the same problem.

I have deleted and reset all my email accounts to no avail and in fact noticed that wheh I test the email settings from within the setup window I also get odd headers in the test emails received. Some show the Name as entered under user information, followed by the mail address in brackets, whilst some just show the mail address and omit the name. One even showed a name that was not entered in any email account!

Has anybody experienced any of this and can suggest a soltion?
 
Hi I have exactly the same problem but no solutions. Please post if you get a solution
 
Hi'

Yes I did solve on on my system in the end!

In Outlook go to 'Tools > email accounts > view or change an existing account'

Select each acount in turn and click on 'Change'then 'more settings' & select the Outgoing server tab.

Tick the top box 'my outgoing server (SMTP) requires authentication. Save and exit.

This fixed it for me.

Good luck!!!

Steve
 
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