I recently had my data moved to a new hard drive. We were unable to properly use Outlook afterwards, concerning the addressing of emails. We have reinstalled Office 2003, to no avail. We have backed up our .pst files to several locations.
When I am in Outlook, I click New, and a blank message appears for me to fill in. I click on To or CC or BCC and I get a warning box entitled Microsoft Office Outlook. It says "The address list could not be displayed. The Contacts folder associated with this address list could not be opened; it may have been moved or deleted, or you do not have permissions. For information on how to remove this folder from the Outlook address book, see Microsoft Office Outlook Help." (Firstly, I don't want to remove this folder, I just want access to it). I click OK, and another box opens up: "Select Names". In the upper right there is a drop down box labeled, "Show Names From The:" and when I click on the arrow, it has Outlook Address Book, four (yes, 4) separate Contacts, and Personal Address Book. If I click on Outlook Address Book, it says No Addresses in this Address Book, and if I click OK it brings me back to the blank message. If I click on Personal Address Book, there is nothing, and clicking OK brings me back to the blank message. If I click on the first, third, or fourth Contacts, I get the same lengthy error message as listed above. However, if I click on the second Contacts, I get a box titled Select Names, with all my contacts, including Distribution Groups (what I use a lot). (I have since run the Inbox repair utility and it is now the 4th "Contacts" folder that brings up the addresses). I also have "Contacts", and "Contacts in Personal Folders" under "Contacts", "My Contacts" in the upper left of the Outlook page. I would like to be able to do what I could before I transfered the information to my new hard drive: click on Outlook, click on New, or the arrow next to it to select New Mail Message, then when that opens, click on the To, BC, or CC and not get that long annoying message that requires me to take a long roundabout path to simply address an email. Thank you in advance, I know this is a tough one!
When I am in Outlook, I click New, and a blank message appears for me to fill in. I click on To or CC or BCC and I get a warning box entitled Microsoft Office Outlook. It says "The address list could not be displayed. The Contacts folder associated with this address list could not be opened; it may have been moved or deleted, or you do not have permissions. For information on how to remove this folder from the Outlook address book, see Microsoft Office Outlook Help." (Firstly, I don't want to remove this folder, I just want access to it). I click OK, and another box opens up: "Select Names". In the upper right there is a drop down box labeled, "Show Names From The:" and when I click on the arrow, it has Outlook Address Book, four (yes, 4) separate Contacts, and Personal Address Book. If I click on Outlook Address Book, it says No Addresses in this Address Book, and if I click OK it brings me back to the blank message. If I click on Personal Address Book, there is nothing, and clicking OK brings me back to the blank message. If I click on the first, third, or fourth Contacts, I get the same lengthy error message as listed above. However, if I click on the second Contacts, I get a box titled Select Names, with all my contacts, including Distribution Groups (what I use a lot). (I have since run the Inbox repair utility and it is now the 4th "Contacts" folder that brings up the addresses). I also have "Contacts", and "Contacts in Personal Folders" under "Contacts", "My Contacts" in the upper left of the Outlook page. I would like to be able to do what I could before I transfered the information to my new hard drive: click on Outlook, click on New, or the arrow next to it to select New Mail Message, then when that opens, click on the To, BC, or CC and not get that long annoying message that requires me to take a long roundabout path to simply address an email. Thank you in advance, I know this is a tough one!
. Just a thought: Do you only have one Contacts folder in Outlook or do you have more than one? Sometimes, there could be multiple contact folder but only one is used.