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Outlook 2003 and Remote assistance

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KRDaniel

MIS
Nov 10, 2006
4
CA
Hi there, does anyone know if Outlook 2003 MUST be open when using remote assistance on windows XP. I have configured Remote assistance to use MAPI.

A user can send an invitation but of outlook is closed it sits in a users outbox until they open it and hit send and receive.

One of my users posed this question but for the likes of me i think Outlook 2003 must be opened cuz otherwise the invitation just sits in a users outbox.

Anyone have any ideas ?
 
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