Outlook 2003 & ACT 9.0 - Problem w/ History Options

[Melagan]

Greetings,

I have done everything I can think of to try and diagnose this problem, other than reinstall ACT. I am too stubborn to do that yet, so here goes!

In Outlook, under tools/options/ACT, you can find the "History Options" button. Normally, when you click this button, another form comes up and lets you specify your history options - Date/Time, Date/Time/Subject, etc.

When clicking this button, however, the following error appears:

I have run the detect/repair utility for Office 2003, reset the ACT Address Book for Outlook, and a few other various tweeks. Any ideas would be greatly appreciated. Thanks!

~Melagan
______
"It's never too late to become what you might have been.

 

[GLComputing]

Does this always happen?
Just one machine?

Have you upgraded to 9.0.1 and Hotfix 1?

Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Aust

http://www.GLComputing.com.au

 

[Melagan]

Yes to all - just one machine in our environment.

~Melagan
______
"It's never too late to become what you might have been.

 

[GLComputing]

I asusme you've tried remove the link to Outlook and re-creating it?

Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Aust

http://www.GLComputing.com.au

 

[Melagan]

If you mean by removing/adding the ACT Extension in Outlook, then yes.

~Melagan
______
"It's never too late to become what you might have been.

 

[GLComputing]

Sounds like something might have corrupted... possibly a reinstall is the only option

Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Aust

http://www.GLComputing.com.au

 

[Melagan]

There is definitely something up with this machine - I can not even uninstall 90% of the software applications through control panel, nor does ACT's own uninstall utility work. Perhaps there is a connection with this and the ACT-Outlook problem, but who knows. A fresh image is what the doctor orders for this PC - thank you for the feedback!


~Melagan
______
"It's never too late to become what you might have been.

 

[GLComputing]

If you're having issues with a number of apps... I do a format and start from scratch

Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Aust

http://www.GLComputing.com.au