Outlook 2003: 2 mails in outbox - sending message 1 of 6

[Stoemp]

Hi

One of my colleagues has a problem with sending e-mails with OLK2003. There are 2 e-mails in her outbox, but when she looks at the details of the send-receive process, the program tells her that it's sending message 1 of 6. If she deletes the 2 messages in her outbox, she gets the message 'sending message 1 of 4' (and at that time there are no items in the outbox). After a short while the sending is aborted by the program with the message that the SMTP server is not reachable. I checked the connectivity and there's no problem with the SMTP. How is it possible that OLK tries to send e-mails that aren't even in the Outbox and how can I get rid of them?

Thanks in advance

Steven

 

[sawedoff]

Have you tried running the Inbox repair tool? (Start - Programs - Accessories - System tools - Inbox repair tool or search for scanpst.exe) If that doesn't do it, try removing and re-adding the profile.

Sawedoff

 

[gwg1]

I am having the same problem. I have a single email that Outlook continues to try to send, but nothing is in the outbox. I have also re-installed Outlook, run scanpst on my pst file, and deleted and re-installed profiles, but the problem persists. Does anyone have any thoughts for a solution?

Thanks.

Gary

 

[Stoemp]

Hi there

I'm sorry I didn't respond to the solutions you guys proposed me, but I was on holiday. Apparently the problem has been solved automatically. One day after the problem has been reported, I got an e-mail that it was fixed without any action being taken.

Best regards

Steven