Outlook 2002 / Windows XP problem

[chriswoo]

Not sure if the problem is Outlook or XP itself so i'll try posting it on this board first.

When in Outlook 2002 occasionally the Inbox shows as having new unread items but the new items do not appear as messages until you press send and receive. Obviously this potentially leads to missing important messages until such times as you realise they are there.

The OS is XP SP2 with all updates and Office updates. This is also difficult to re-create as it doesn't happen all the time. The send and receive period is set at 5 minutes.

Thank you for taking the time to read this.

 

[cmeagan656]

Try making an exclusion for Outlook 2K2 in windows firewall.

Cheers.

 

[chriswoo]

The windows firewall is turned off.

 

[bfamo]

This does not answer your question, but I would recommend Mozilla Thunderbird as a alternative to your current e-mail client. This is a good alternative as long as you don't need calendar functionality.

 

[Grenage]

I've seen this before, it's an outlook bug that I never did find an answer for. Have you tried uninstalling/reinstalling or checking for available MS patches?


Carlsberg don't run I.T departments, but if they did they'd probably be more fun.