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Outlook 2002 "Out of Office Assistant"

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aparsley

Technical User
Oct 14, 2003
7
US
Some of my users are unable to use "out of office assistant". When they select "out of office" - when they are sent an email, the sender does not recieve a reply notifying them of being out of the office.
 
I use Exchange 2000 sp3 with Outlook 2002 sp3. The article refers to Exchange 5.5
 
Has anyone found the answer to this as it relates to Outlook 2002 and Microsoft Exchange Server 2000 (not 5.5)
I have a user who has had this exact problem recently and I have been unable to find out how to fix it...

Any help would be greatly appreciated as this user is the President of the company! :)
 
I don't know if this will work in Exchange 2000, but it did in Exchange 2003:

Make sure that the box is checked to “allow out of office responses” in Exchange System Manager under: Global Settings> Internet Message Formats> Default. (The box is located on the Advanced Tab of the properties for “Default”)
 
I have Office Xp and Exchange 2000 SP3.

This is not an answer I'm afraid, but some further clues for someone cleverer than me to sort!

This happens to me and no-one else on my network. I thought re-installing Office XP might help - it doesn't.

If I get someone else to log on to my PC and set up their Out of Office Assistant, it works fine. It must be an Exchange 2000 issue, but I don't know where to look to find out why.

Good luck! As someone who has been nagging staff to use OOOA, it's embarrassing to have mine not working..

Regards

Andrew Boarder
Winchester
Hampshire, UK
 
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