Outlook 2000 - Saving e-mails to specific accounts

[jcfrasco]

We have Outlook 2000 installed on every computer in our company. We determined that we needed a way to save information about specific accounts (or customers)so we can review information such as contacts, addresses, notes, correspondance, etc... I purchased a book about programming Outlook and Exchange and it has a chapter about developing forms in Outlook. It has a demo form on CD called "Account Tracking" that seems to be just what we're looking for. It has the ability to e-mail out of an account, but it doesn't save the the e-mail in some kind of history for that account. My question is how can I send an e-mail and save it to a control in my form to keep a history. And, how can I receive e-mails and send them to a specific account to be recorded in the history as well.

I appreciate any advice in this matter, and if anyone can recommend any Outlook add-ins I'm open for suggestions.

Thanks,
jcfrasco