Outlook 2000 question

[cdkarp]

I have a user running Outlook 2000 with all service packs on a XP SP2 computer. The users email is stored locally in a .pst file not on the Exchange 5.5 server. A few weeks ago the email stopped being automatically delivered to the .pst file. The only way new messages would be moved to the .pst file is when the Send/ Receive button would be clicked.

This problem has been encountered by a few users in the past, and I have never been able to find the source of the problem or an easy solution. I removed the .pst file then added the file back and change the delivery to the .pst file. That did not work the messages would still stay on the Exchange sever and not deliver do the .pst file.

I completely removed Office 2000 rebooted the machine re-installed Office 2000 configured the email to use the .pst file and it still would not deliver to the file. Office 2000 was removed again then Registry First-Aid was run before I re-installed Office 2003. It worked correctly after that.

 

[sawedoff]

Check the XP firewall, and make sure that Outlook is listed in the Exceptions list.

Sawedoff

 

[cdkarp]

I don’t think it’s the Windows firewall. The email has worked fine for the last 2 years until it stopped delivering to the .pst a few weeks ago. I have 184 computers running XP SP2 and Office 2000 and only 2 of them have had this problem. This problem also has been encountered on a Windows 2000 SP4 and Office 2000.