Outlook 2000 - Blank send to, with contacts

[dazzabroughton]

Can anyone help? One of our users, with Outlook 2000.
When he clicks on his contact folders, can see all of his contacts fine.

However, when he does a new mail, clicks on the to button, then look in contacts, the list is empty.

If he goes to his contacts, right clicks a contact abnd then clicks "new message to contact", this also works. He just can't do it from a new email (which is of course the only way he wants it)

Thanks in advance

 

[pbunyon]

Do you have the latest updates and patches?
Please see the following in reference to sp3:

http://forums.microsoft.com/msdn/default.aspx?siteid=1

Here is a reference to Outlook 2000 contact list / in box search results:

http://support.microsoft.com/search...&title=false&mdt=&pwt=False&res=20&1033comm=1

Please update post with relevant inforamiotn and or progress.

Paul

 

[pgaliardo]

Go to View-Folder List.
From the Folder List, right click on the Contacts Folder
Click Properties
Click the Outlook Address Book tab and Make sure there is a check box next to "Show This Folder as an E-mail Address Book