Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations TouchToneTommy on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

outgoing dn calls

Status
Not open for further replies.

waleezo

IS-IT--Management
Dec 20, 2004
9
EG
i want to know a way to count the number of outgoing DN calls that ended successfully...forexample if an agent dial "9" then ended the call it is counted as outgoing call in the report!! any solution??
 
Look in RDB and see if OAN is no. If so change to YES.
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top