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outgoing calls stopped

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MahbubR

IS-IT--Management
Feb 22, 2019
40
SA
Hi,
I restarted the TLP11 as some calls were showing as busy all the time. After restart all lines showing free but the problem now is that i am not able to make outgoing calls from all the ext.
i tried to trace one ext while making call and it gives below output:

MDSH> call_trace -dir 60500
Number 60500 is a generic number.

SIP extension:
{terminalIdentity=sip:60500@10.50.62.83;instance=urn:uuid:00000000-0000-1000-8000-00085D5AE76E,
terminalAddress={phoneNumber=60500, subAddress=0}}

*************************************************************
State is: EXLLINCON (EXTERNAL TRUNK/TIE LINE CONNECTED)
No SCP connected.

-- further i restarted all media gateway but no luck.

below are the active alarms:
>alarm -p
S N Handle Dom. Code LIM Where Explanation
=============================================================================
4 153089 1 4 1 DAREC Failed while writing to call information output
1 153217 1 30 1 AMP-user There are analyzed core files to report
1 70530 0 365 2 002A-1-30-16 DEVICE FAULT
0 153345 1 5 1 DAREC Failed while connecting call information output

 
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