Outgoing access code 4

[luddyspence]

I have a new client that dials (9 116 3785 then telephone number) to make outgoing calls from a phone that is in a restricted area. Without knowing this code (after dialling 9) people cannot make calls from this phone. Is this a access code and where would I go in the Option 11 PBX to change this code to a different number? Thanks

 

[SL1M1]

If your access is level '9' to the outside world that would be an AC1 code not an 'Authorisation Code'

These are determined by your SPN's....the numbers that are filtered/captured after dialling '9' and routed accordingly

An access code (ACOD)would have to be something that didn't clash with any other number on your system within that specific Routes Data Block (RDB)

SPN's - LD 90 change/print/out (Be careful)
RDB - LD 21 and to change LD 16

Cheers!

 

[trvlr1]

This could be in 2 places. If it is internal, LD 88 Authorization codes, but it could be external, which means you have to deal with the telco.

 

[GHTROUT]

Let me guess...Someone decided the best way to dial out doesn't start with "911" (9 116 3785)

Ya, that "1163785" sounds like an Auth Code in LD88 to me too




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[Pir8Radio]

Im going with sl1m1, Are you sure they are not cheating? Maybe that restricted area phone was given a different NCOS and can't get out a normal route, and they also made an SPN 1163785 then strip 7 digits from the number so it only sends the dialed out a different route? But if thats the case a regular phone and this restricted phone would have two different ncos's

 

[hawks]

If they dial 9 116 3785 from that phone for any outside call. I would look at LD 88 and Auth Codes like stated above.
9 = AC1
116 3785 = Auth Code in 88

 

[luddyspence]

LD 88 require a password. Is this the same password as the PBX login password? I keep getting AUTH002 error when I try the PBX password.

 

[trvlr1]

You probably need the second level PBX password

 

[GHTROUT]

OK, I think SL1M1 and Pir8Radio have beat the rest of us at this: You don't dial 9 + an Auth Code - you dial Feature Code + Auth Code, then 9 + number or you dial the Auth Code "last"

Given that (and assuming AC1=9), I'd be looking at SPNs starting with "11"




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[hawks]

Good point GHTROUT; have a star Pir8Radio & SL1M1.
That sure does seem like the long way around to restrict a phone. Oh well I guess we all do some things a little differently sometimes.

 

[luddyspence]

There is no ESN data block. This is the result of LD 90 to print the SPN's:

>ld 90
ESN000

MEM AVAIL: (U/P): 2619125 USED U P: 336873 91425 TOT: 3047423
DISK RECS AVAIL: 256
REQ prt
CUST 0
FEAT net

ESN015


MEM AVAIL: (U/P): 2619125 USED U P: 336873 91425 TOT: 3047423
DISK RECS AVAIL: 256

 

[Pir8Radio]

what do you have in SPN?

>ld 90
ESN000

MEM AVAIL: (U/P): 2176765 USED U P: 628323 242335 TOT: 3047423
DISK RECS AVAIL: 896
REQ prt
CUST 0
FEAT net
TRAN ac1
TYPE spn

SPN

 

[Pir8Radio]

OHHHhh my fault, i didnt read your post very well.

 

[hawks]

ESN0015
ESN data block does not exist


Maybe as Cust 1 instead of 0

 

[Pir8Radio]

so in LD 86 prt your esn.

 

[luddyspence]

LD 86 gives the same result:

>ld 86
ESN000

MEM AVAIL: (U/P): 2619125 USED U P: 336873 91425 TOT: 3047423
DISK RECS AVAIL: 256
REQ prt
CUST 0
FEAT esn

ESN015


MEM AVAIL: (U/P): 2619125 USED U P: 336873 91425 TOT: 3047423
DISK RECS AVAIL: 256

 

[Pir8Radio]

what about like hawks said try cust 1 instead of 0

 

[luddyspence]

Tried that. No customer 1.

 

[luddyspence]

The SPRE code for this customer is 11.
So they dial Example 1 9, 11, 63785
Example 2 9, 11, 64562

I cannot figure out where the last 5 digits are programmed.
There is no ESN. Any ideas??

 

[GHTROUT]

If there's no ESN, then what is "9"

Do a LD22 DNB on "9"




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