Outbound transfer using megaroute

[Uraby]

Hello experts,

We've programmed a cell number using outbound transfer and selected Route in our mailbox admin programming but when we try it we hear a recording saying no paths are available. What might be the problem? Do we need to include the route access code with the tel number? The manual says to identify the Route code for the mailbox admin programming but we can't put a number in the box beside route.

Thanks for helping.

Uraby

 

[telemarv]

yes you have to use the access code

 

[Uraby]

Thanks telemarv! We'll give it a try.

Uraby

 

[BagsNYC]

To make sure, try line or pool if you have the resources. That will eliminate the possibility that the routing protocol is not correct.

The secret of Joy in work is contained in one word- excellence- To know how to do something well is to enjoy it..

 

[Uraby]

Thanks to everyone for your help. It worked fine with the access code.

Uraby