Outbound Faxing with Rightfax/Brooktrout 1

[brewerdude]

We currently have a Rightfax server connected to our PBX for inbound faxes (using CDP to foward DID's to the T-1 that's connected to the faxserver).

Now I'm trying to setup the server to send outbound faxes through the PBX, and I'm a bit stuck. The current error message we received is "dial tone after dialing".

How do I get the PBX to take a call from the faxserver, and forward it out of the PBX??

We have an 81C on Rls 25.40.

 

[PERRYPJ]

IF YOU WANT DIALTONE TO THE FAX SERVER SET DIALTONE YES IN THE RDB, IF YOUR NOT DIALING A 9 FROM THE FAX SERVER JUST THE NUMBER LOOK FOR INST AND PLACE A 9 THERE

OLD ROLMEN WORKING ON NORTELS

 

[brewerdude]

Seems like I'm getting closer...

However now I'm getting a fast busy message when attempting to fax. I incresed the ncos on the T-1 trunk, but that didn't seem to help.

 

[PERRYPJ]

DO YOU HAVE TRUNK TO TRUNK ALLOWED IN THE CDB

OLD ROLMEN WORKING ON NORTELS

 

[brewerdude]

Is that TRNX under NET_DATA?

If so, that's set to no.

 

[PERRYPJ]

NO IT'S EXTT, SHOULD BE SET TO YES

OLD ROLMEN WORKING ON NORTELS

 

[PERRYPJ]

ALSO MAKE SURE THAT THE NCOS YOU CHANGED THE TIE TRUNKS TO IS HIGH ENOUGH TO CALL LD. IF YOU HAVE TO CHANGE YOUR PHONE TO THAT NCOS AND TRY TO CALL LD

OLD ROLMEN WORKING ON NORTELS

 

[brewerdude]

Still getting a fast-busy. Here are the pertinent print-outs...

RDB:
TYPE RDB
CUST 00
ROUT 15
DES RFAX-2
TKTP TIE
NPID_TBL_NUM 0
ESN NO
CNVT NO
SAT NO
RCLS EXT
DTRK YES
DGTP DTI
ISDN NO
DSEL VOD
PTYP DTT
AUTO NO
DNIS NO
ICOG IAO
SRCH LIN
TRMB YES
STEP
ACOD 7991
TARG
CLEN 1
BILN NO
OABS
INST
IDC NO
DCNO 0 *
NDNO 0
DEXT NO
ANTK
SIGO STD
STYP SDAT
TIMR ICF 512
OGF 512
EOD 13952
DSI 34944
NRD 10112
DDL 70
ODT 4096
RGV 640
GRD 896
SFB 3
TFD 0
SST 5 0
NEDC ORG
FEDC ORG
CPDC NO
DLTN YES
HOLD 02 02 40
SEIZ 02 02
SVFL 02 02
DRNG NO
CDR YES
INC YES
LAST YES
QREC YES
OAL YES
AIA YES
OAN YES
OPD YES
NATL YES
MUS NO
RACD NO
MANO NO
FRL 0 0
FRL 1 0
FRL 2 0
FRL 3 0
FRL 4 0
FRL 5 0
FRL 6 0
FRL 7 0
OHQ NO
OHQT 00
CBQ NO
AUTH NO
TTBL 0
ATAN NO
OHTD NO
PLEV 2
ALRM NO
ART 0
SGRP 0
AACR NO

NET_DATA in CDB:

NET_DATA
OPT RTD
AC2
FNP YES
ISDN YES
PNI 1
PINX_DN
HNPA 480
HNXX 333
HLOC
LSC
RCNT 5
PSTN NO
TNDM 15
PCMC 15
SATD 1
OCLI NO
TRNX YES
EXTT YES
FTOP FRES
VNR NO
NIT 8
FOPT 14

Tie line:

DES RFAX-OUT
TN 121 01
TYPE TIE
CUST 0
TRK DTI
PDCA 1
PCML MU
NCOS 7
RTMB 15 1
A/B BIT SIGNALING
TGAR 1
SIGL EM4
STRI/STRO WNK WNK
SUPN NO
AST NO
IAPG 0
CLS CTD DTN CND ECD WTA LPR APN THFD HKD
P10 VNL
TKID
DATE 13 OCT 2003

NCOS 7 is our highest level...

 

[PERRYPJ]

1ST IS THE FAX SERVER DIALING 9,IF NOT YOU NEED TO INSERT IT IN THE RDB
2ND TRY CHANGING YOUR TGAR ON THE TIE TRUNKS TO ZERO

OLD ROLMEN WORKING ON NORTELS

 

[PERRYPJ]

ALSO CHANGE YOUR DSEL IN THE RDB TO VCE

OLD ROLMEN WORKING ON NORTELS

 

[PERRYPJ]

ALSO CHANGE YOUR SEARCH TO RRB INSTEAD OF LINEAR, AND CHANGE NEDC AND FEDC TO ETH

OLD ROLMEN WORKING ON NORTELS

 

[brewerdude]

getting closer...

the fax server is dialing the 9.

we got it to dial an extension, but when sending a fax we recieved (from the fax server) "line broken, no loop current"

I'm going to try to set the trunk to loop start and see what happens...

 

[PERRYPJ]

YOUR T1 TRUNKS SHOULD BE SET UP FOR 4 WIRE AND E&M SIGNALING

OLD ROLMEN WORKING ON NORTELS

 

[brewerdude]

I changed supervision to yes, and that seemed to do the trick!

We're in business, thanks so much for your help!

 

[brewerdude]

one more question - what pitfalls do I need to be aware of now that we're allowing trunk to trunk transfers?

 

[PERRYPJ]

IF YOU HAVE DID'S INCOMING KEEP THERE NCOS AT 0 OR JUST HIGH ENOUGH TO MAKE LOCAL CALLS,AND MAKE SURE IF YOU HAVE MAIL THAT THE OUTCALLING IS LOCAL ONLY.
BASICALLY I'VE HAD NO PROBLEMS WITH HACKING, BUT JUST REMEMBER YOU DID OPEN YOURSELF UP A LITTLE BIT

OLD ROLMEN WORKING ON NORTELS