Outbound CLID

[phonesaz]

I have 2 PRI T1's. Is it possible to have 12 of the channels show the LDN on outbound, 32 of them show another ported number, and the remaining two show their fax number? Both the fax number and the non-LDN are numbers in their DID range. Or...is there a way to do the "by extension" routing and make up numbers for some of the extensions (they have 32 s/l telemarketing positions that don't have DID numbers associated with them.

Also..what if I want to display a number that I basically made up?

 

[SYQUEST]

If you do a little searching back thru some of my posts on this form for PRI stuff, I think it was around DEC 2005, I covered this subject item.

Unfortunately, the Legend/Magix is not flexible at all in this area! Unless all the DID numbers are in the same range you are out of luck. If you really want CLID flexiblity get a Panasonic TDA or TDE, talk about flexiblity! WOW!!

....JIM....

 

[phonesaz]

I have been having some luck by dividing the channels into different groups and numbering the groups. Not perfect, but workable. I will use Panasonic when they can go 10 years without a hardware service call and the secondary market provides quality parts for the older systems as needed - until then, Avaya has my vote

 

[dagwoodsystems]

You can change it on a trunk by trunk basis; it's under PRI > NUMBER TO SEND. And yes, you can pretty much make up a phone number. I've seen company's send their toll-free number, for example.

The trick is that you'll have to isolate similar trunks into groups (one with the 12, one with 32, etc). That way, you can assign pools or tweak the ARS to control which extensions go out over which trunks.

Tim Alberstein

http://www.dagwoodsystems.com

 

[phonesaz]

Thast is exactly what I ended up doing. Since they are way more concerned with the number shown at the terminating end, its working great. So far..