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Outbound caller ID issue

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commpath

Technical User
May 2, 2008
40
US
I have a customer who has a Magix 3.0 and a Magix 4.0 networked together using UDP. The new carrier who provides the Point to POP PRI requires that we send a number that is recognized by there network. We have programmed a phone number in the number to send table in the Local PBX and outbound calls from that point are fine and are completed when dialed. However when we try to make a call from the remote location (all outbound calls are routed through the local PBX)we recieve a wave off. The carrier tells us that they are not seeing the proper caller ID from us. We have inserted the same number in the remote switch's number to send field as well as on the local pbx's tie trunks but to no avail. Any help would be greatly appreciated.
 
Switch A PRI:
----- Site: Dirceted Call Pickup. Captured: 08/13/09 -----

PRI INFORMATION







Slot 10 Switch: 5ESS



Slot 12 Switch: 5ESS



Slot 13 Switch: MERLIN-PBX



System: By line



BchnlGrp #: Slot: TestTelNum: NtwkServ: Incoming Routing:

1 10 CallbyCall By Dial Plan



Channel ID: 23 22 21 20 19 18 17 16 15 14

13 12 11 10 9 8 7 6 5 4

3 2 1



Line PhoneNumber NumberToSend

609 2127194600

610 2127194600

611 2127194600

612 2127194600

613 2127194600

614 2127194600

615 2127194600

616 2127194600

617 2127194600

618 2127194600

619 2127194600

620 2127194600

621 2127194600

622 2127194600

623 2127194600

624 2127194600

625 2127194600

626 2127194600

627 2127194600

628 2127194600

629 2127194600

630 2127194600

631 2127194600



BchnlGrp #: Slot: TestTelNum: NtwkServ: Incoming Routing:

80 13 ElecTandNtwk Route Directly to UDP



Channel ID: 1 2 3 4 5 6 7 8 9 10

11 12 13 14 15 16 17 18 19 20

21 22 23



Line PhoneNumber NumberToSend

657 2127194600

658 2127194600

659 2127194600

660 2127194600

661 2127194600

662 2127194600

PRI INFORMATION





663 2127194600

664 2127194600

665 2127194600

666 2127194600

667 2127194600

668 2127194600

669 2127194600

670 2127194600

671 2127194600

672 2127194600

673 2127194600

674 2127194600

675 2127194600

676 2127194600

677 2127194600

678 2127194600

679 2127194600



Network Selection Table



Entry Number: 0 1 2 3

Pattern to Match: 101**** 10***



Special Service Table



Entry Number: 0 1 2 3 4 5 6 7

Pattern to Match: 010 01 00 0 1

Operator: none OP OP OP/P OP none none none

Type of Number: I I I N N N N N

Digits to Delete: 3 0 0 0 0 0 0 0



Call-By-Call Service Table



Entry Number: 0 1 2 3 4

Pattern 0: 0

Pattern 1: 1

Pattern 2: 2

Pattern 3: 3

Pattern 4: 4

Pattern 5: 5

Pattern 6: 6

Pattern 7: 7

Pattern 8: 8

Pattern 9: 9

Call Type: BOTH BOTH BOTH BOTH BOTH

NtwkServ: No Service

DeleteDigits: 0 0 0 0 0



Entry Number: 5 6 7 8 9

Call Type: BOTH BOTH BOTH BOTH BOTH

NtwkServ:

DeleteDigits: 0 0 0 0 0



Dial Plan Routing Table



Entry Number: 0 1 2 3

PRI INFORMATION





NtwkServ: Any service Any service Any service

Expected Digits: 0 0 3 3

Pattern to Match: 600 900

Digits to Delete: 0 0 3 3

Digits to Add: 700 5170



Entry Number: 4 5 6 7

NtwkServ:

Expected Digits: 0 0 0 0

Pattern to Match:

Digits to Delete: 0 0 0 0

Digits to Add:



Entry Number: 8 9 10 11

NtwkServ:

Expected Digits: 0 0 0 0

Pattern to Match:

Digits to Delete: 0 0 0 0

Digits to Add:



Entry Number: 12 13 14 15

NtwkServ:

Expected Digits: 0 0 0 0

Pattern to Match:

Digits to Delete: 0 0 0 0

Digits to Add:
Switch B PRI:
----- Site: Manual Connect. Captured: 08/13/09 -----
PRI INFORMATION



Slot 2 Switch: MERLIN-Ntwk

System: By line

BchnlGrp #: Slot: TestTelNum: NtwkServ: Incoming Routing:
80 2 ElecTandNtwk Route Directly to UDP

Channel ID: 23 22 21 20 19 18 17 16 15 14
13 12 11 10 9 8 7 6 5 4
3 2 1

Line PhoneNumber NumberToSend
601 2127194600
602 2127194600
603 2127194600
604 2127194600
605 2127194600
606 2127194600
607 2127194600
608 2127194600
609 2127194600
610 2127194600
611 2127194600
612 2127194600
613 2127194600
614 2127194600
615 2127194600
616 2127194600
617 2127194600
618 2127194600
619 2127194600
620 2127194600
621 2127194600
622 2127194600
623 2127194600

Network Selection Table

Entry Number: 0 1 2 3
Pattern to Match: 101**** 10***

Special Service Table

Entry Number: 0 1 2 3 4 5 6 7
Pattern to Match: 011 010 01 00 0 1
Operator: none OP OP OP/P OP none none none
Type of Number: I I I N N N N N
Digits to Delete: 3 3 2 2 1 1 0 0

Call-By-Call Service Table

Entry Number: 0 1 2 3 4
Call Type: BOTH BOTH BOTH BOTH BOTH
NtwkServ:
PRI INFORMATION


DeleteDigits: 0 0 0 0 0

Entry Number: 5 6 7 8 9
Call Type: BOTH BOTH BOTH BOTH BOTH
NtwkServ:
DeleteDigits: 0 0 0 0 0

Dial Plan Routing Table

Entry Number: 0 1 2 3
NtwkServ:
Expected Digits: 0 0 0 0
Pattern to Match:
Digits to Delete: 0 0 0 0
Digits to Add:

Entry Number: 4 5 6 7
NtwkServ:
Expected Digits: 0 0 0 0
Pattern to Match:
Digits to Delete: 0 0 0 0
Digits to Add:

Entry Number: 8 9 10 11
NtwkServ:
Expected Digits: 0 0 0 0
Pattern to Match:
Digits to Delete: 0 0 0 0
Digits to Add:

Entry Number: 12 13 14 15
NtwkServ:
Expected Digits: 0 0 0 0
Pattern to Match:
Digits to Delete: 0 0 0 0
Digits to Add:



----------------------------------- ANNOTATION -----------------------------------
Thanks merlinman:
We were able to get the carrier to add the caller id for us as long as we did not send him any digits, so the problem was resolved. However we would be interested to know what we were doing wrong or was there something else going on. Thanks for your help.
 
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