Outbound call tracking with sympusium

[festfone]

How can I use symposium to track outbound calls from agent phones, and be able to track those calls against different account numbers?
Thanks for any advise.
Jeff

 

[Supernn]

You can't....

The only things you can track is the talktime on outbound calls (total calls, internal calls, Avg internal talk time, external calls, Avg external talktime)

 

[lretrievers]

Account numbers or account codes is a feature of CDR or Call Accounting of of the PBX. The Symposium is not capturing that type of information.