Outbound Call Reports

[efac]

Is there any way to generate a report for outbound calls made from a BCM? If so, can it be filtered by destination?

Please advise.

Thanks.

 

[senk1s]

you are looking for a accounting/reporting software which can do that
here is a list on the nortel website

http://www.nortel.com/prd/dpp/partners/ent_partners.html

 

[efac]

Is there nothing built in? Can these retro reports?

 

[senk1s]

if you mean you want yesterday's reports, when you are installing the sw today - then no