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Out of Office Reply

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jlmartini

MIS
Nov 29, 2000
142
US
My users have been reporting in some cases, the out of office reply will use a previous "out of office" message. When a user goes to update the out of office message it will use the one previous used. I cannot find anything on tech net regarding this outlook problem. We have an Exchange 5.0 server and use Outlook 2000 SR1.

Anybody got a clue?

Julie
 
Make sure that a rule has not been set to autoreply for incomming messages. Also make sure that in OWA options there isn't an old out of office message remaining.
Hope this helps
 
I am not sure I understand. My users are trying to setup a new out of office assistant message and it is using the old one. I thought it was automatically setup for incoming messages. I don't think I understand what you are trying to tell me.

We have been using OWA as of yet...waiting to upgrade to 5.5!
 
Possibly the server rule (old one) is taking preference over the client rule (new one)?
 
Also check your service pack for 5.0
I think they were up to about 6?
Dan
 
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