Out of office is not working 1

[raket]

Out of office is turned on, yet it doesn't return an out of office e-mail.
I have tried sending to the e-mail address from different addresses (hotmail, yahoo, gmail, etc.) and no out of office return.
Yet, if I open Outlook, it says the out of office is turned on (it asks if I want to turn it off).

The out of office on different accounts does work and does return on out of office message. It's only 1 account that doesn't.
I checked the rules on that account, and it looks OK.
I checked the antivirus and antispam (Sybari Antigen) on our mail server, and no sign of them being blocked.
The Windows 2000 event viewer doesn't give any errors.

Any idea what can be doing this ?

 

[zbnet]

This is caused by corrupt rules - you can't tell that they're corrupt from the client.

OOF is a special rule that isn't visible from the Inbox Rules Wizard. All the rules are stored in a hidden (from Outlook) folder called Associated Messages.

One way to solve this problem is to use ExMerge to Archive the Associated Messages from the mailbox - this will sort the problem out in a few seconds.

http://support.microsoft.com/?kbid=262482

has all the details how to do it.

 

[Zelandakh]

zb - you can also use mdbvu32.exe to see the rules and you can delete them manually there too.

 

[zbnet]

I know, but it's also more fiddly, and easier to cock the mailbox up that way. ExMerge is safer and faster.

 

[Zelandakh]

Hence why I aimed that at you rather than generally

 

[Dyadmin]

didn't know that zb, star for you.