I am trying to setup the Out-of-Office Assistant to automatically forward all incoming internal and external email to an external account (AOL) for someone going on maternity leave. We are using Outlook 97 and Exchange Server (v5.5). I have already cleared the check boxes “Disable Out of Office responses to the Internet” and “Disable Automatic Replies to the Internet” on my Exchange server and restarted those services. The problem is that it will never forward external email to an external account. Internally generated email will successfully forward every time. Because it is successfully forwarding internally generated email to an external account, it leads me to believe that the Exchange portion of the situation is configured properly. However, in all the various “how to’s” that I have read, it indicates that Outlook must be configured to ‘Disconnect when finished sending and receiving”. However, I am using a LAN connection (Outlook-Tools-Services-Internet Mail-Properties-Connection) and the check box to “disconnect…” is not available (grayed out) for this connection type. This leads me to suspect that it is not ‘disconnecting’ when it has finished receiving the external email and therefore can not ‘connect’ to send it out because our connection is constant. Any and all help will be greatly appreciated.
Thanks!
Thanks!
