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proactiv

IS-IT--Management
Sep 4, 2003
118
US
I am having a problem pulling an extension detail report, when I go in to select extension detail in telecom billing system with no filters the report is blank. I then go into the call database and the records are there its like the report is not pulling calls from the database. any sugestions on how to correct this.
 
Try running a 1 time batch file and then run the report.
 
Have the records been costed? The extension detail report will only show calls that have been successfully costed. Hope this helps.
 
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