OK here is a new one. I get this OTM Traffic System report.
We have 6 different trunk routes. Can you please tell me what this means in ENGLISH. What about Erlang? I am mainly concerned about the SIP trunks. I need to know if I have enough or how many more I need for this type of traffic? The rest of the trunks were fine.
Let me know what you think. HAPPY NEW YEAR FROM TEJAS!!!
DATA:
Route 1 DID
no trunks equipped 46
no of trunks working 46
no of all trunks busy 665
no of outgoing overflows 59
Route 11 RAN Trunks
no of trunks equipped 3
no of trunks working 3
no of all trunks busy 3,764
Route 18 SIP Trunks
no of trunks equipped 64
no of trunks working 64
no of all trunks busy 1,342
no of outgoing overflows 4,163