I'm getting an error in OTM when I try to make any changes to a phone. The error reads "ERROR: value to long for type character varing (16)." No matter what I attempt to change, I get the same error. Anyone have any insight on this? (I don't get any validation errors and I can make the changes in CLI).
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OTM ERROR when making changes to phones
- Thread starter cdaumann
- Start date
worldwidedialtone
Technical User
OTM can be a pain. When I get errors such at that I revert to CLI and use LD 20 for my changes.
MIKE
MIKE
First, if you make changes in CLI and then don't synch your OTM to PBX, the db's get different quickly.
I would ensure that your OTM has all the latest SU's and PEPs applied first.
If it still doesn't go away, out the site and rebuild and retrieve all.
I would ensure that your OTM has all the latest SU's and PEPs applied first.
If it still doesn't go away, out the site and rebuild and retrieve all.
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