OTM CDR 0000

[mhodges]

Hello - On my OTM CDR on the incoming call records it is showing 0000 instead of all of the incoming phone number. I have another location that does have the number displaying. I went to LD 17 and added CLID yes, and it is still not displaying. Can you tell me what else I may be missing. Thank You,

 

[ewaver]

Do you have CDR = "YES", and "INC" on the incoming Route Data Block (Ld 16) ?

 

[mhodges]

Is there a way to print a data block & see?

 

[mhodges]

Here is in load 21

CDR_DATA
CDR YES
IMPH NO
OMPH NO
AXID NO
TRCR NO
CDPR NO
ECDR NO
BDI YES
PORT 7
BCAP YES

I dont see where it says INC? Did I miss it. I am in the prt CDB in Load 21.

 

[mhodges]

OK I got to ld 21, prt RDB (duh) and it does show CDR YES and INC YES. So that is good. Let me know if you know. Thanks,

 

[mhodges]

Here are the parameters printed. Shows CLID - Yes
PARM
LPIB 2000
HPIB 2000
500B 2000
SL1B 255
NCR 8000
MGCR 25
CSQI 255
CSQO 255
TUBO NO
CFWS NO
PCML MU
ALRM YES
ERRM ERR XBUG AUD
DTRB 100
TMRK 128
FCDR NEW
PCDR NO
TPO NO
TSO NO
CLID YES
DUR5 NO
MLDN YES
MARP YES
IPIE NO
FRPT NEFR
DCUS NULL
MSCL 500
PMSI

I saw this post a ways back, the guy said it worked, but I never saw from what. If it was adding yes to the parameters or what. I am trying everything here. What else do you think?

 

[ewaver]

I don't have OTM, but don't forget there is also a CLID prompt in LD 15. Post the CDB and RDB printout from Ld 21. Hopefully this will trigger other comments.

 

[mhodges]

Below is the RDB for the DID route.



TYPE RDB
CUST 00
ROUT 1
DES DIOD
TKTP DID
M911_ANI NO
M911_TONE NO
NPID_TBL_NUM 0
SAT NO
RCLS EXT
VTRK NO
NODE
DTRK YES
BRIP NO
DGTP PRI
ISDN YES
MODE PRA
IFC NI2
CBCR NO
NCOS 0
SBN YES
PNI 00001
NCNA YES
NCRD YES
CHTY BCH
CPFXS YES
CPUB OFF
DAPC NO
BCOT 0
INTC NO
DSEL 3VCE
PTYP PRI
AUTO NO
DNIS NO
DCDR NO
ICOG IAO
RANX NO
SRCH LIN
TRMB YES
STEP
ACOD 8001
TCPP NO
PII NO
TARG
CLEN 0
BILN NO
OABS
INST
IDC NO
DCNO 0 *
NDNO 0
DEXT NO
ICIS YES
TIMR ICF 512
OGF 512
EOD 13952
NRD 10112
DDL 70
ODT 4096
RGV 640
FLH 510
GRD 896
SFB 3


PAGE 002

NBS 2048
NBL 4096

IENB 5
VSS 0
VGD 6
DRNG NO
CDR YES
INC YES
LAST YES
QREC NO
OAL YES
AIA NO
OAN YES
OPD NO
CDRX NO
NATL YES
VRAT NO
MUS YES
MRT 10
RACD NO
EQAR NO
FRL 0 0
FRL 1 0
FRL 2 0
FRL 3 0
FRL 4 0
FRL 5 0
FRL 6 0
FRL 7 0
OHQ NO
OHQT 00
TDET NO
TTBL 0
ATAN NO
PLEV 2
MCTS NO
ALRM NO
ART 0
SGRP 0
ARDN NO
AACR NO

REQ:

 

[1998xj8]

i would put cty on the maint terminal and make sure in the call record u see the clid first....then determine if its switch or buffer issue...if using an mdr2000 advanced programming necessary to store clid