memphistim
MIS
All,
Using CM 5.2 with OSPC 2.51.005.053 and IP9630 sets running 3.1 firmware in telecommuter mode.
I have my Attd Console form setup for Auto Ans so that the user can answer the call with their 9630 set and not have to click on the OSPC.
I recently had them add speakers to the PC for calls in queue and now they notice a pretty loud BEEP tone over the PC speakers whenever they answer a call....is there a way to disable this but still keep the queue alerts...turning off the speakers really isn't an option.
Thanks much,
Tim
Using CM 5.2 with OSPC 2.51.005.053 and IP9630 sets running 3.1 firmware in telecommuter mode.
I have my Attd Console form setup for Auto Ans so that the user can answer the call with their 9630 set and not have to click on the OSPC.
I recently had them add speakers to the PC for calls in queue and now they notice a pretty loud BEEP tone over the PC speakers whenever they answer a call....is there a way to disable this but still keep the queue alerts...turning off the speakers really isn't an option.
Thanks much,
Tim