OS4000 simplex V 10 R.42 and one EntGw remote shelf

[ashraf55]

We have OS4000 simplex V 10 R.42 and one EntGw remote shelf working in the same subnet configuration through Direct MW Link . the EntGw is in service and working now in a good condition except only when the link down it can not switch to emergency mode automatically then all users in this remote shelf stop functioning unite the link get back again in service so it seems that we missing some configuration because when we force the EntGw for emergency mode by AMO its working good .

attached below some display and regen

DISPLAY-APESU:;
DISPLAY-APESU:;
H500: AMO APESU STARTED

+------------------------------------------------------------------------------+
| CURRENT SYSTEM TIME : 11-05-2024 04:09:19 |
+------------------------------------------------------------------------------+

+------------------------------------------------------------------------------+
| CC-AP: 20 IP ADDRESS: 192.168.30 .224 |
+------------------------------------------------------------------------------+
+------------------------------------------------------------------------------+
| AP EMERGENCY GROUP: 2 CC-AP: 20 NAME: APEGRP2 |
| THRSHLD: 50 SBMODE: AUTO |
| STABLE: 1 MIN SBBEGIN: 0 H SBENDE: 0 H SBOFFSET: 0 MIN |
+------------------------------------------------------------------------------+
| AP: 20 AP EMERGENCY GROUP: 2 CC-AP: 20 WEIGHT: 50 SWMODE: GROUP |
| CONTROL-UNIT: HOST-CC SIGNAL-PATH: LAN |
| LAST RECORDED CONNECTION STATUS CHANGE: |
| |
| HOST-CC: CONNECTED: YES CONNECTED SINCE : 2024-09-03 04:08 |
| CC-AP: CONNECTED: YES CONNECTED SINCE : 2024-09-03 04:03 |
+------------------------------------------------------------------------------+


AMO-APESU-111 CONFIGURATION OF AP EMERGENCY DATA
DISPLAY COMPLETED;
<REGENERATE-APESU:;
REGENERATE-APESU:;
H500: AMO APESU STARTED
ADD-APESU: CCAP,20,192.168.30.224;
ADD-APESU: APEGRP,2,20,50,AUTO,APEGRP2 ,1,0,0,0;
ADD-APESU: AP,20,2,50,GROUP;