OS 5.0.7 mp5 print spooler 'hangs'

[Hemo]

Wondering if anyone has run across this type of situation before and had any suggestions. First, the system information:

SCO OpenServer 5.0.7 Ent. with MP 5 installed.
# uname -X

System = SCO_SV
Node = sys_v
Release = 3.2v5.0.7
KernelID = 2003-02-18
Machine = i80386
BusType = ISA
Serial = XXXXXXXXX
Users = 105
OEM# = 0
Origin# = 1
NumCPU = 1

# swconfig -P
Set                                               Release   Notes
---                                               -------   -----
OSS656B - OpenServer Licensing Update             OSS656B.5 applied
rs507d - UNIX Runtime System Update               rs507d.Un applied
OSS656B - Link Kit Patches                        OSS656B.5 applied
rs507d - SCO Link Kit Update                      rs507d.li applied
rs507d - Administration Framework Update          rs507d.ad applied
rs507d - SCO Software Manager                     rs507d.So applied
rs507d - Network Configuration Manager Update     rs507d.ll applied
rs507d - SCO Mail User Agents Update              rs507d.MA applied
OSS673A for 507                                   OSS673A.5 applied
rs507d - SCO Srom Driver Update                   rs507d.Sr applied
rs507d - SCO Blc Driver Update                    rs507d.Bl applied
rs507d - SCO cga Driver Update                    rs507d.cg applied
rs507d - SCO ega Driver Update                    rs507d.eg applied
rs507d - SCO fd Driver Update                     rs507d.fd applied
rs507d - Iiop Patch                               rs507d.Ii applied
rs507d - SCO mono Driver Update                   rs507d.mo applied
rs507d - SCO pa Driver Update                     rs507d.pa applied
OSS667B for 507                                   OSS667B.5 applied
rs507d - SCO udi Driver Update                    rs507d.ud applied
OSS667B for 507                                   OSS667B.5 applied
rs507d - SCO udi usb Driver Update                rs507d.ud applied
rs507d - SCO Wd Driver Update                     rs507d.Wd applied
rs507d - XServer Update                           rs507d.XS applied
rs507d - Video Configuration Manager Update       rs507d.Vi applied
rs507d - Scosession Update                        rs507d.XC applied
rs507d - Scologin and Pmwm Update                 rs507d.Ba applied
rs507d - TCP/IP Runtime Update                    rs507d.tc applied
OSS672A for 507                                   OSS672A.5 applied
rs507d - SCO NFS Runtime Update                   rs507d.nf applied
rs507d - Internet Services Administration Tools U rs507d.At applied
rs507d - SCO SendMail Update                      rs507d.Se applied
#

Having a problem with users submitting jobs to the print spooler. These are HP printers (8150 series) on the TCP/IP networking installed as model 'laserjethpnp' using the HP network printer tools.

Root is able to print fine. Users are 'hanging' in the print system. Users are able to submit/cancel their own jobs. Spooler takes the job and appears to be printing, but nothing happens at the printer, lpstat will show that the job is 'on printerxyz' and hang there indefinitely.

printer1-1732           paul              1753   Jul 19 15:43 on printer1

Canceling this 'hung' job will allow the next job in the queue to be attempted, otherwise everything destined for this printer backs up.

Users get no error messages, jobs are successfully submitted, but then hang at print time. A look in the /usr/spool/lp/temp directory will show the file being owned by the user and restrictive permissions.

-rw-------   1 paul     lp             0 Jul 19 15:43 1732
-rw-rw----   1 lp       lp            91 Jul 19 15:43 1732-0

Of course, I can only capture the jobs that aren't printing, but what I see on all of them is the permissions only let the owner of the file read/write to it. Wouldn't this mean the the lp system couldn't read it and causing job to 'hang'?

Any thoughts? I've exhausted verifying permissions on directories/files, removed and reinstalled printers, etc..

 

[PHV]

I've personnally gave up with hpnp and use netcat (side effect I can use a HP2015 printer ...)

http://aplawrence.com/SCOFAQ/FAQ_scotec7getnetcat.html

Hope This Helps, PH.
FAQ219-2884
FAQ181-2886

 

[Hemo]

I've tried netcat (ftp://ftp.aplawrence.com/pub/netcat/) and I get the same results, just coming back to post and I see I'm a bit late for the suggestion.

So, both netcat and the SCO method act the same. I can ping, telnet to port 9100 and dump text to the printer(s). Files submitted by root work, files submitted by other users are accepted, attempt to print and hang in the spooler.