Orders DropShip - not transfering to Invoice

[Borvik]

Ok, I've been trying to tackle this problem for a little while now - and while I found the cause, I can't seem to fix it. Hopefully one of the fine people here can help me.

I've got 3 orders that are completely drop shipped. All items on them have invoiced - except for one (the items are not the same on any of them). That one refuses to be transfered.

When I check the PO link on it (from the Sales Transaction Entry screen), the commitment status says: Purchased. This is most likely why the order won't transfer.

However, when I lookup the PO - there is a receipt for the item in question, and the PO is closed - as are all of the line items on the PO.

Anyone have any clue as to how I can get these orders to invoice?

BTW - GP Version is 9.0 (finally upgraded successfully!!).

 

[Dukester0122]

Sometimes when you try to purchase an item from a sales order the system would automatically link the order to an open PO. In your case it shouldn't happen because the PO is already closed. Have you tried running Reconcile?

 

[Borvik]

Actually, I have (since posting) tried running Reconcile and those other cleanup tasks - and that appears to have taken care of the problem.

What with upgrading client machines over here I had forgotten to check on those orders - but they seem to have gone through.