Optipoint 500 telephone displays

[favtech1]

Any one else experiencing mass problems with these displays constantly going bad? Any known cause, or just bad units?

 

[Straces]

Hello, i think that it will be simillar as for optiPoint410, there is problem with display too.. New HW - display, was introduced later:


5.1
Phone Hardware Revisions supported

Starting with the Version V5 R6.1.0, you will get new hardware. With following part number:
S30817-S7202-A101-27 OP410 ECONOMY ARC
S30817-S7202-A107-33 OP410 ECONOMY MAN
S30817-S7203-A101-29 OP410 STANDARD ARC
S30817-S7203-A107-37 OP410 STANDARD MAN
S30817-S7204-A101-28 OP410 ADVANCE ARC
S30817-S7204-A107-33 OP410 ADVANCE MAN
S30817-S7207-A101-28 OP420 ADVANCE ARC
S30817-S7207-A107-26 OP420 ADVANCE MAN
S30817-S7209-A101-16 OP420 ECONOMY ARC
S30817-S7209-A107-17 OP420 ECONOMY MAN
S30817-S7210-A101-17 OP420 ECO PLUS ARC
S30817-S7210-A107-18 OP420 ECO PLUS MAN
S30817-S7211-A101-17 OP420 STANDARD ARC
S30817-S7211-A107-18 OP420 STANDARD MAN
S30817-S7212-A101-20 OP410 ECO PLUS ARC
S30817-S7212-A107-20 OP410 ECO PLUS MAN
On this Hardware is a new display introduce. For further Information please look into the section 10.1


10.1
General

IMPORTANT!! Introduced with the Version V5 R6.1.0 you will find new Displays (see section 5.1) There are some points that you need to mind:
You can only use the Software Version V5 R6.1.0 or later
You need to use the new Netboot V4.05 or later
If you exchange the Display on a old phone you need to use the these Version

 

[LoPath]

The OptiPoint 420 series was fairly lousy for displays as well. The main display sometimes gets a line through it, or goes out altogether. Same with the key labels.

LoPath
Maintain HiPath 4000 V5 & V6, OpenScape Xpert V4, Xpressions, Contact Center