All,
we are moving from MerMail to Cisco Unity. I have a QSIG trunk connecting to cisco 3845 router (controlled by callmanager). When a call comes into a nortel phone and forwards to Unity Voicemail, Unity sees the calling party CLID and not the nortel extension that forwarded the call. Call trace sees the initial leg to the extension but then only sends the calling party ID to Unity. Here is the Nortel Config, followed by the trace. Any suggestions?
REQ: prt
TYPE: C)
SCHOO99 0?
TYPE: rdb
CUST 0
ROUT 46
TYPE RDB
CUST 00
ROUT 46
DES QSIG
TXTP TIE
NPID TBL NUM 0
ESN NO
CNVT NO
SAT NO
RCLS EXT
VTRK NO
DTRK YES
BRIP NO
DGTP PM
ISDN YES
MODE PRA
TFC ISGF
SBN NO
PNT. 00000
NCNA NO
NCRD NO
CHTY BCH
CTYP UKWN
INAC NO
TSAR NO
CPFXS YES
DAPC NO
TNTC NO
DSEL VOD
PTYP PRI
AUTO NO
DNIS NO
DCDR NO
ICOG TAO
SRCFI RRB
TRMB YES
STEP
ACOD 7046
TCPP NO
TARG
CLEN I
BILN NO
OABS
INST
IDC NO
DCNOO*
NDNO 0
DEXT NO
ANTK
SIGO STD
ICTS YES
TIMR ICF 512
OGF 512
LOD 13952
NRD 10112
Trace:
08/04/2008 15:20:09.260 Receive 10.64.168.61 Q.931 SETUP 0x1800 S0/SU0/DS1-1/23
Message Header
08 02 18 00 05
-- SETUP, pd = 8, callref = 0x1800
Information Element(s)
04 03 80 90 A2
-- Bearer Capability i = 0x0800900A2, ITU-T standard, Speech, Circuit mode, 64k, mu-law
18 03 A9 83 97
-- Channel ID i = 0x0A9083097, PRI interface, Exclusive channel 23
1E 02 A1 90
-- Progress Ind i = 0x0A1090- Reserved value
6C 0C 21 83 32 30 35 35 32 39 32 32 35 31
-- Calling Party Number i = '205xxx2251' - Plan: ISDN,Type: National, Presentation Allowed,Network provided
70 05 C9 34 32 33 30
-- Called Party Number i = '4230' - Plan: Private,Type: Subscriber
Sending Complete
Entire Message:
0010: 08 02 18 00 05 04 03 80 90 A2 18 03 A9 83 97 1E
0020: 02 A1 90 6C 0C 21 83 32 30 35 35 32 39 32 32 35
0030: 31 70 05 C9 34 32 33 30 A1
--------------------------------------------------------------------
08/04/2008 15:20:09.275 Send 10.64.168.61 Q.931 CALL_PROC 0x9800 S0/SU0/DS1-1/23
Message Header
08 02 98 00 02
-- CALL_PROC, pd = 8, callref = 0x9800
Information Element(s)
18 03 A9 83 97
-- Channel ID i = 0x0A9083097, PRI interface, Exclusive channel 23
Entire Message:
0010: 08 02 98 00 02 18 03 A9 83 97
--------------------------------------------------------------------
08/04/2008 15:20:09.277 Send 10.64.168.61 Q.931 ALERTING 0x9800 S0/SU0/DS1-1/23
Message Header
08 02 98 00 01
-- ALERTING, pd = 8, callref = 0x9800
Information Element(s)
1C 13 9F AA 06 80 01 00 82 01 00 A1 08 02 01 01 02 01 01 84 00
1E 02 80 88
-- Progress Ind i = 0x080088- In-band info or appropriate now available
-- Qsig Facility Ie Data:
Network Facility Extension: Len: 6
sourceEntity: endPINX
destinationEntity: endPINX
RoseAPDU InvokePDU: Len: 8
invokeId: 1
calledName:
Unknown Argument: 84, Len: 0
Entire Message:
0010: 08 02 98 00 01 1C 13 9F AA 06 80 01 00 82 01 00
0020: A1 08 02 01 01 02 01 01 84 00 1E 02 80 88
--------------------------------------------------------------------
08/04/2008 15:20:15.668 Send 10.64.168.61 Q.931 CONNECT 0x9800 S0/SU0/DS1-1/23
Message Header
08 02 98 00 07
-- CONNECT, pd = 8, callref = 0x9800
Information Element(s)
1C 1C 9F AA 06 80 01 00 82 01 00 A1 11 02 01 02 02 01 02 80 09 56 6F 69 63 65 4D 61 69 6C
4C 0C 00 81 32 30 35 32 32 30 31 37 35 30
-- Connected Number i = 0x0081, '205xxx1750'
-- Qsig Facility Ie Data:
Network Facility Extension: Len: 6
sourceEntity: endPINX
destinationEntity: endPINX
RoseAPDU InvokePDU: Len: 17
invokeId: 2
connectName:
namePresentationAllowedSimple: 80, Len: 9
"VoiceMail"
Entire Message:
0010: 08 02 98 00 07 1C 1C 9F AA 06 80 01 00 82 01 00
0020: A1 11 02 01 02 02 01 02 80 09 56 6F 69 63 65 4D
0030: 61 69 6C 4C 0C 00 81 32 30 35 32 32 30 31 37 35
0040: 30
--------------------------------------------------------------------
08/04/2008 15:20:15.722 Receive 10.64.168.61 Q.931 CONNECT_ACK 0x1800 S0/SU0/DS1-1/23
Message Header
08 02 18 00 0F
-- CONNECT_ACK, pd = 8, callref = 0x1800
No Information Element
Entire Message:
0010: 08 02 18 00 0F
--------------------------------------------------------------------
08/04/2008 15:20:21.169 Receive 10.64.168.61 Q.931 DISCONNECT 0x1800 S0/SU0/DS1-1/23
Message Header
08 02 18 00 45
-- DISCONNECT, pd = 8, callref = 0x1800
Information Element(s)
08 02 81 90
-- Cause i = 0x081090 - Normal call clearing
Entire Message:
0010: 08 02 18 00 45 08 02 81 90
--------------------------------------------------------------------
08/04/2008 15:20:21.185 Send 10.64.168.61 Q.931 RELEASE 0x9800 S0/SU0/DS1-1/23
Message Header
08 02 98 00 4D
-- RELEASE, pd = 8, callref = 0x9800
No Information Element
Entire Message:
0010: 08 02 98 00 4D
--------------------------------------------------------------------
08/04/2008 15:20:21.215 Receive 10.64.168.61 Q.931 RELEASE_COMP 0x1800 S0/SU0/DS1-1/23
Message Header
08 02 18 00 5A
-- RELEASE_COMP, pd = 8, callref = 0x1800
No Information Element
Entire Message:
0010: 08 02 18 00 5A
--------------------------------------------------------------------
THANKS!
we are moving from MerMail to Cisco Unity. I have a QSIG trunk connecting to cisco 3845 router (controlled by callmanager). When a call comes into a nortel phone and forwards to Unity Voicemail, Unity sees the calling party CLID and not the nortel extension that forwarded the call. Call trace sees the initial leg to the extension but then only sends the calling party ID to Unity. Here is the Nortel Config, followed by the trace. Any suggestions?
REQ: prt
TYPE: C)
SCHOO99 0?
TYPE: rdb
CUST 0
ROUT 46
TYPE RDB
CUST 00
ROUT 46
DES QSIG
TXTP TIE
NPID TBL NUM 0
ESN NO
CNVT NO
SAT NO
RCLS EXT
VTRK NO
DTRK YES
BRIP NO
DGTP PM
ISDN YES
MODE PRA
TFC ISGF
SBN NO
PNT. 00000
NCNA NO
NCRD NO
CHTY BCH
CTYP UKWN
INAC NO
TSAR NO
CPFXS YES
DAPC NO
TNTC NO
DSEL VOD
PTYP PRI
AUTO NO
DNIS NO
DCDR NO
ICOG TAO
SRCFI RRB
TRMB YES
STEP
ACOD 7046
TCPP NO
TARG
CLEN I
BILN NO
OABS
INST
IDC NO
DCNOO*
NDNO 0
DEXT NO
ANTK
SIGO STD
ICTS YES
TIMR ICF 512
OGF 512
LOD 13952
NRD 10112
Trace:
08/04/2008 15:20:09.260 Receive 10.64.168.61 Q.931 SETUP 0x1800 S0/SU0/DS1-1/23
Message Header
08 02 18 00 05
-- SETUP, pd = 8, callref = 0x1800
Information Element(s)
04 03 80 90 A2
-- Bearer Capability i = 0x0800900A2, ITU-T standard, Speech, Circuit mode, 64k, mu-law
18 03 A9 83 97
-- Channel ID i = 0x0A9083097, PRI interface, Exclusive channel 23
1E 02 A1 90
-- Progress Ind i = 0x0A1090- Reserved value
6C 0C 21 83 32 30 35 35 32 39 32 32 35 31
-- Calling Party Number i = '205xxx2251' - Plan: ISDN,Type: National, Presentation Allowed,Network provided
70 05 C9 34 32 33 30
-- Called Party Number i = '4230' - Plan: Private,Type: Subscriber
Sending Complete
Entire Message:
0010: 08 02 18 00 05 04 03 80 90 A2 18 03 A9 83 97 1E
0020: 02 A1 90 6C 0C 21 83 32 30 35 35 32 39 32 32 35
0030: 31 70 05 C9 34 32 33 30 A1
--------------------------------------------------------------------
08/04/2008 15:20:09.275 Send 10.64.168.61 Q.931 CALL_PROC 0x9800 S0/SU0/DS1-1/23
Message Header
08 02 98 00 02
-- CALL_PROC, pd = 8, callref = 0x9800
Information Element(s)
18 03 A9 83 97
-- Channel ID i = 0x0A9083097, PRI interface, Exclusive channel 23
Entire Message:
0010: 08 02 98 00 02 18 03 A9 83 97
--------------------------------------------------------------------
08/04/2008 15:20:09.277 Send 10.64.168.61 Q.931 ALERTING 0x9800 S0/SU0/DS1-1/23
Message Header
08 02 98 00 01
-- ALERTING, pd = 8, callref = 0x9800
Information Element(s)
1C 13 9F AA 06 80 01 00 82 01 00 A1 08 02 01 01 02 01 01 84 00
1E 02 80 88
-- Progress Ind i = 0x080088- In-band info or appropriate now available
-- Qsig Facility Ie Data:
Network Facility Extension: Len: 6
sourceEntity: endPINX
destinationEntity: endPINX
RoseAPDU InvokePDU: Len: 8
invokeId: 1
calledName:
Unknown Argument: 84, Len: 0
Entire Message:
0010: 08 02 98 00 01 1C 13 9F AA 06 80 01 00 82 01 00
0020: A1 08 02 01 01 02 01 01 84 00 1E 02 80 88
--------------------------------------------------------------------
08/04/2008 15:20:15.668 Send 10.64.168.61 Q.931 CONNECT 0x9800 S0/SU0/DS1-1/23
Message Header
08 02 98 00 07
-- CONNECT, pd = 8, callref = 0x9800
Information Element(s)
1C 1C 9F AA 06 80 01 00 82 01 00 A1 11 02 01 02 02 01 02 80 09 56 6F 69 63 65 4D 61 69 6C
4C 0C 00 81 32 30 35 32 32 30 31 37 35 30
-- Connected Number i = 0x0081, '205xxx1750'
-- Qsig Facility Ie Data:
Network Facility Extension: Len: 6
sourceEntity: endPINX
destinationEntity: endPINX
RoseAPDU InvokePDU: Len: 17
invokeId: 2
connectName:
namePresentationAllowedSimple: 80, Len: 9
"VoiceMail"
Entire Message:
0010: 08 02 98 00 07 1C 1C 9F AA 06 80 01 00 82 01 00
0020: A1 11 02 01 02 02 01 02 80 09 56 6F 69 63 65 4D
0030: 61 69 6C 4C 0C 00 81 32 30 35 32 32 30 31 37 35
0040: 30
--------------------------------------------------------------------
08/04/2008 15:20:15.722 Receive 10.64.168.61 Q.931 CONNECT_ACK 0x1800 S0/SU0/DS1-1/23
Message Header
08 02 18 00 0F
-- CONNECT_ACK, pd = 8, callref = 0x1800
No Information Element
Entire Message:
0010: 08 02 18 00 0F
--------------------------------------------------------------------
08/04/2008 15:20:21.169 Receive 10.64.168.61 Q.931 DISCONNECT 0x1800 S0/SU0/DS1-1/23
Message Header
08 02 18 00 45
-- DISCONNECT, pd = 8, callref = 0x1800
Information Element(s)
08 02 81 90
-- Cause i = 0x081090 - Normal call clearing
Entire Message:
0010: 08 02 18 00 45 08 02 81 90
--------------------------------------------------------------------
08/04/2008 15:20:21.185 Send 10.64.168.61 Q.931 RELEASE 0x9800 S0/SU0/DS1-1/23
Message Header
08 02 98 00 4D
-- RELEASE, pd = 8, callref = 0x9800
No Information Element
Entire Message:
0010: 08 02 98 00 4D
--------------------------------------------------------------------
08/04/2008 15:20:21.215 Receive 10.64.168.61 Q.931 RELEASE_COMP 0x1800 S0/SU0/DS1-1/23
Message Header
08 02 18 00 5A
-- RELEASE_COMP, pd = 8, callref = 0x1800
No Information Element
Entire Message:
0010: 08 02 18 00 5A
--------------------------------------------------------------------
THANKS!